Terms & Conditions

Who We Are

Ruby Rebel Threads is operated by Tempest Wind Ventures LLC. You can contact us at sewrebel@rubyrebelthreads.com with any questions or concerns.

Your Use of This Website

By using www.rubyrebelthreads.com, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use our site.

Sales Policy

All sales are final. Due to the digital nature of our embroidery design files, we do not offer refunds or accept returns. Please review product descriptions and reach out before purchasing if you have questions.

Download Access

Sharing, reselling, or redistributing our design files or download links is strictly prohibited. Purchases are for individual use only unless commercial licensing is explicitly stated.

Copyright & Usage

All content and designs on this website are the intellectual property of Ruby Rebel Threads (Tempest Wind Ventures LLC) and are protected by U.S. copyright laws. Unauthorized use or duplication is strictly prohibited.

Design Usage Terms

Please refer to our Embroidery Design Terms page for licensing details and permitted use of our designs.

Jurisdiction

These terms are governed by the laws of the United States and the State of Arizona.

Privacy & Data Use

Personal Information Collected

When you place an order or create an account, we collect:

  • Name, billing & shipping address

  • Email address and phone number

  • Order details

  • IP address and browser/device info

This data is used to fulfill orders, send order notifications, and improve your experience on our website.

Payment Processing

All payments are securely processed through Stripe. We do not store or see your full payment details. You can read Stripe’s privacy policy here: https://stripe.com/privacy

Checkout Autocomplete

Address suggestions may be provided via the Google Places API to improve your checkout experience. This means information you type may be temporarily shared with Google to return location matches.

Customer Account Emails

If you create an account, you may receive system emails about orders or account activity (e.g. account creation, password resets, shipping confirmations). These are transactional messages and cannot be unsubscribed from.

Newsletter

If you sign up for our newsletter, you may receive marketing and promotional emails. You can unsubscribe at any time via the link in any email.

Analytics & Visitor Data

Our website uses Squarespace’s built-in analytics tools. This means we collect:

  • Pages viewed and time spent on site

  • Clicks, scroll behavior, internal link clicks

  • Visitor IP address, browser, and device info

  • Traffic source (where you came from)

This data helps us improve website performance and understand user engagement. Analytics are shared with Squarespace in anonymized or de-identified form.

Cookies

This website uses cookies to:

Remember your cart contents

  • Support secure checkout

  • Measure website activity (analytics cookies)

  • Provide a customized browsing experience

Cookies are stored on your device. You can disable cookies via your browser settings, but certain features may not work as intended.

For a list of Squarespace cookies and what they do, visit:

https://support.squarespace.com/hc/en-us/articles/360001264507

Fonts

This site uses web fonts from Google Fonts and Adobe Fonts. When you visit, these services may collect:

  • Your IP address

  • Browser and device info

  • Page you’re viewing

This data is required to display fonts correctly and is processed by Google and Adobe according to their respective privacy policies.

GDPR & CCPA Rights

If you are located in the EEA, UK, or California, you have the right to:

  • Request access to your personal data

  • Correct or delete your data

  • Withdraw consent to data use

  • Opt-out of marketing or data sharing

  • Lodge a complaint with your local data authority

To exercise any of these rights, email us at sewrebel@rubyrebelthreads.com.